SEMESTER 5&6

 

SEMESTER 5&6 NOTES

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FRONT OFFICE

1. PLANNING AND EVALUATING IN FO OPERATIONS

A.SETTING ROOM RATES
B.FORCASTING TECHNIQUES  (READ)
C.FORCASTING ROOM AVAILABILITY  (READ)

D.ROOM PRICING METHOD  (READ)

2. BUDGETING IN FRONT OFFICE (READ)

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HOUSEKEEPING

Time and motion study (READ)

SOPS, JOB ALLOCATION & calculation (READ)

Budget and Budgetry control  (READ)

Trainingin housekeeping department (READ)